MENASA Private Assistance

Concierge

at your service

How may we assist you

Questions about a piece, an order, or the Orient Club. Write to the house. We reply with care.

Available · Replies within 24 hours

Write to us

Your message

A private note to the house. We read every one.

Complimentary Shipping questions are welcome here too.

Email

concierge@menasaclo.com

Monitored daily

Hours

10:00 - 19:00

Gulf Standard Time

Response

Within 24 hours

Personal reply

Quick answers

Where is my order

Once your piece ships, tracking is sent to your email. Need a status check sooner? Include your order number in the message.

Complimentary Shipping

Complimentary Shipping applies to purchasable First Drop pieces. Delivery details are confirmed at checkout.

Returns

Unworn pieces in original packaging may be returned within the boutique return window. Share your order details in the form.